Privacy Policy for GetHolidayLights.com
Last Updated: December 6, 2024
Introduction
Holiday Lights Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getholidaylights.com or use our Christmas light installation services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name and contact information
- Email address
- Phone number
- Billing and mailing address
- Property address and access information
- Design preferences and specifications
- Photos and measurements of your property
- Communication records and service history
Payment Information
- Credit card information is processed through Stripe
- We do not store complete credit card numbers
- Payment processing complies with PCI DSS requirements
Automatically Collected Information
When you visit our website or interact with our advertisements, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
- Usage patterns and preferences
- Social media interaction data
- Ad interaction data
- Facebook pixel data
Social Media and Advertising Data
We collect information through social media platforms, including:
- Information you provide through Facebook lead forms
- Data from Facebook advertising pixels
- Social media engagement metrics
- Advertisement interaction data
How We Use Your Information
We use the collected information to:
- Provide and improve our Christmas light installation services
- Process payments and fulfill orders
- Communicate with you about our services
- Send promotional materials (with your consent)
- Improve our services and user experience
- Maintain security
- Create targeted advertising campaigns
- Remarket to previous customers
- Analyze website usage
- Comply with legal obligations
Information Sharing and Disclosure
Service Providers
We may share your information with:
- Payment processors
- Installation contractors
- Customer support services
- Marketing services (with consent)
- Service providers who assist us in operating our business
Legal Requirements
We may disclose information:
- To comply with laws
- To respond to legal requests
- To protect our rights
- To prevent fraud or abuse
We do not sell your personal information to third parties.
Marketing and Advertising Practices
Direct Marketing Communications
We may send you marketing communications:
- Only with your explicit consent
- With clear opt-out options in each message
- In compliance with CAN-SPAM Act requirements
Facebook Advertising
We use Facebook Ads to promote our services. This includes:
- Facebook advertising and lead generation
- Custom audience creation using customer data
- Remarketing to previous website visitors
- Lookalike audience targeting
- Pixel tracking on our website
- Geographic and demographic targeting
When you interact with our ads on Facebook, Facebook may collect information about your interactions. This information is subject to Facebook’s Privacy Policy.
Your Rights
You have the right to:
- Access your personal information
- Correct or delete your data
- Opt-out of marketing communications
- Object to the processing of your information
- Request deletion of your information (where applicable)
- Withdraw consent for data processing
Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of sensitive data
- Secure storage systems
- Access controls
- Regular security assessments
However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or maintain information from children under 13.
Cookie Policy
We use cookies to:
- Improve website functionality
- Analyze website traffic
- Remember your preferences
- Enable certain website features
By using our website, you consent to our use of cookies in accordance with this Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be:
- Posted on our website
- Effective immediately upon posting
- Notified to users if changes are material
Contact Information
For questions about this privacy policy or our privacy practices:
Contact Information
For questions about this privacy policy or our privacy practices:
Holiday Lights Inc.
559 W Twincourt Trl #603
St Augustine, Florida 32095
904-506-7677
getholidaylights.com